Legal & Cookies

Since the implementation of GDPR in the UK there has been a lot of news about Cookies and blocking them. Like with most things there are good Cookies that allow us to give you the best possible shopping experience, and bad Cookies that just use your data in ways we would not be comfortable in having our own data used for. That is the benchmark for us, would we be happy if our data was used like that on other sites, if the answer is no we don’t do it.

For more information about what Cookies are please see Wikipedia, however that is a long read so here is a link to the Cookie Monster to break up all serious explanation.

We use Cookies in two ways:

  • Information Storage
  • Tracking

This is done to make the website load faster for you, to pre-populate the site and just make your experience on the site as pleasant as possible. The tracking allows us to see what is working and not working on the site so we can meet your needs and constantly improve the site experience.

Though we do gather information about our users this is completely anonymous and can never be used to identify individual people and we never sell your data.

These are the different types of Cookies we use on the site, which you can choose to activate or deactivate. We would recommend for the best experience on The Showroom Network to keep all Cookies activated:



Cookie Name Default Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_ga_<container-id> 2 years Used to persist session state.
_gac_gb_<container_id> 90 days Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.



Disclaimer

The Showroom Network makes no representation or warranties on this website and we provide the information displayed on an "as is" basis to the fullest extent permitted by Law.

The Showroom Network aims to ensure that all the information, content and images on this site are accurate and up to date. We accept no responsibility or liability if material is viewed from this website and action is taken by an individual and loss or damage is caused.

If external sites have been linked to from this site, we do not accept any responsibility for the content displayed on their pages.

Privacy Policy

What personal information we will gather about you?

Using this Web Site, contacting us and purchasing products from us, may involve you giving us certain information about yourself, including your name and address, telephone number, email address and credit/debit card details.>

Storing and Sharing Information

Any information we receive from you, either by entering it on our Web-Site, in writing, by email, by fax or by other means will be stored by us and we will take all reasonable care to keep your personal data secure and to prevent any unauthorised access to it.

We may use this information to contact you by email, telephone or post to provide you with details about our products or services, or any other information which we believe may be of interest to you. It is intended that by providing information about yourself to us you consent to their use for the above purposes.

Security

Other information transmitted over the internet may be open to scrutiny by others. However, when you purchase online, your credit/debit card details will be encrypted over a 128 SSL connection, to keep them confidential.

No payment details are stored by The Showroom Network; we use secure 3rd party platforms such as PayPal & Pay360 who are designed to keep your information safely and securely.

We store your personal details on secure servers which utilise high level security protocols. This is industry standard, and is used by thousands of companies across the world.

Who do we share your personal data with?

We will sometimes share your personal information with third parties.

Examples of this are with third party couriers to complete your delivery, for fraud management purposes, payment and transactional purposes, personalised offers, and promotions etc.

Only information necessary for those specific processing activities will be shared with our third parties. At the end of our relationship with the third party, any personal data processed or stored with be anonymised or deleted.

Outlined below are some examples of the kind of third parties we work with:

  • Marketing companies to help us manage electronic communications with you
  • Operational companies, such as delivery systems and delivery couriers/transport companies
  • Payment providers to complete transactions

In the cases described, we ask these 3rd party service providers to maintain a set level of security and care with your personal details. Each service provider only has access to the information they require to perform their functions, and are not permitted to use this for any other manner. In these cases, service providers process your data in accordance with this notice, and relevant EU and UK law, such as the General Data Protection Regulations.

If you have any questions/comments about privacy or if you do not want us to use this information in this way please contact our internet team at The Showroom Network, Dormy House, Boroughbridge Road, Ripon, HG4 1UE.

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